Meet Our Team

(Andy) Dian Gu

Senior PM Partner - Property Management

Andy came to PIA from Urban Planning background, working with Government and developers, before moving into the real estate industry in 2015. After gaining valuable sales experience, Andy joined the Property Management team - a great fit for such an organised person who has a passion for his role.

Andy has a track record of combining his academic training with his people skills to methodically find the best solutions for all parties, with a high attention to detail. As a true real estate professional he always takes into account the impact of any decision he makes from both the landlord and tenant viewpoint. He has achieved a reputation for delivering a remarkable result which meet all stakeholders and overall business requirements.

Native proficiency in Mandarin & Shanghainese, Full professional proficiency in English & Japanese languages

Qualifications: Bachelor of Science and a Real Estate Licence,

(George) Si Zhou

Senior PM Partner - Property Management

George is a go-better and has extensive knowledge and experience within the NSW residential real estate market. He brings many years' experience across leasing and property management and is always striving to achieve the best results for his clients. George prides himself on his communication and negotation skills.

  • Qualifications: Masters 'Interpreting and Translation' (MQ); Masters 'International Relations' (MQ); Masters Accounting; Real Estate Licence
  • Languages: fluent in Mandarin and English.

(Tony) Jiayu Wang

Associate Partner - Property Management

Tony joined PIA in 2018 as a junio property manager assisting a Senior Portfolio Manager. Recently promoted, Tony now manages his own client portfolio of tenants and landlords. Tony is the person who always offers assistance to those in need, delivering a respectful, professional and reliable service.

Tony's customer service philosophy 'I treat my customers how i would like to be treated'

  • Qualifications: Real Estate Licence
  • Languages: Fluent in Mandarin and English

(Jeffrey) Haoyu Qiao

Associate Partner - Property Management

Jeffrey joined the PIA team in 2018. Commencing as an assistant property manager, he showed a strong desire to learn and achieve and was promoted to Portfolio Manager.  Jeffrey is friendly and patient with all of his clients, and with his passion for customer service he sets high standards. Jeffrey is energetic and always prepared to give his all, ensuring his customers are all well looked after.

Jeffrey's customer service philosophy is 'Always treat my customers the way I want myself to be treated, and put myself in my customer shoes in order to understand their situation'

  • Qualifications:Real Estate Licence
  • Fluent in Mandarin and English

(Leon ) Leon Ao

Associate Partner - Property Management

Leon joined the PIA Property Management team in 2018. With a background in customer service, and with qualifications in both Business and as a licensed Real Estate Agent, Leon brings both an analystical and empathetic approach to his clients, designed to achieve the best outcomes for his clients, both landlords and tenants.

  • Qualifications: Cert IV Business, Real Estate Licence
  • Languages: fluent in English & Cantonese.

Michael Lee

Associate Partner - Property Management

Michael has a well-documented history when it comes to property investment and asset management, having been both a keen property investor and a PIA Sales Consultant for more than 5 years. Having made the leap into Property Management, you can be assured that Michael brings to the table a solid understanding in asset management, landlord needs and a full service approach when it comes to end-to-end property investment. Michael is an enthusiastic team member committed to delivering the same strong level of customer support that he offered his investor clients. With a background in finance, be assured that your portfolio is in good hands. 

  • Michael's customer service philosophy is to seek to understand the situation from all perspectives to solve the problem
  • Qualifications: Master of Commerce (Finance - Sydney Uni), Bachelor of Science (UNSW), Real Estate Licence
  • Languages: Michael is fluent in English and Mandarin.

(Brian) Yuan Fang

Associate Partner - Property Management

Brian joined the PIA property management team in 2018, since then, he manages a large property portfolio. He is passionate about the real estate industry. Having come from a customer service background, Brian prides himself on delivering the highest standards of customer service to both landlords and tenants.

  • Qualifications: Real Estate Licence; Cert IV in Finance and Mortgage Broking; Diploma of Management
  • Languages: Native Mandarin speaker, fluent in English and Cantonese.

(Ivy) Yane Cai

Associate Partner - Property Management

Ivy has been working in the Sydney real estate market since 2015. As a qualified and experienced Real Estate Agent, Ivy will oversee the strategic management of your property, as well as the day-to-day responsibilties including: tenant selection, conducting reference checks, property inspections, maintenance and arrears control and rent review. Ivy prides herself on her property management approach “ looking after your property as if it were my own”. Ivy's motto is 'Be professional, be prepared, be valuable, plan in advance'.

  • Qualifications: Cert III in Health Service Assistance; Diploma of Management; Real Estate Licence
  • Languages: fluent in English, Cantonese, and Mandarin

(Ray) Xiaorui Xie

Associate Partner – Property Management

Ray started his career in real estate in 2017 as a property officer after spending several years as a client relationship manager. A suitably qualified individual, Ray has gained the relevant experience that you are looking for in a property portfolio manager, and is both organised and reliable. He takes a 'hands on' approach to delivering a high quality of management for your property and your tenants.

Ray easily establishes and maintains an open and positive relationship with landlords, tenants and occupants alike. His customer service philosophy 'I treat my clients as my friends, building relationships not only in work but also in life'.

  • Qualifications: Masters of Electrical Engineering (UNSW); Certificate of Registration
  • Languages: Fluent in Mandarin and English.

(Andy) Siaw Chun Feng

Senior Portfolio Manager - Property Management

New to the team having joined PIA in 2019, Andy has a diverse cultural background which ensures that his appeal as a property manager is universal. Fluent in many langurages, Andy can assist in challenging situations, and with a background in Business, he can apply a methodical approach to your property's management. Andy's customer service philosophy is one that focuses on responsibility and frequent and timely communications (with both tenants and landlords).

  • Qualifications: Bachelor of Engineering (Civil); Diploma of Business; Certificate of Registration
  • Languages:  Fluent in Mandarin, English, Indonesian and Malay

(Roy) Rouyi Chen

Senior Portfolio Manager - Property Management

Having commenced his real estate career with PIA in 2015, Roy was swiftly promoted from Assistant Property Manager to Portfolio Manager. Coming from a traditional Chinese upbriging and trained accounting background, Roy is honest, hardworking and possesses a strong attention to detail. Roy successfully builds long term relationships with all his clients.

Roy's customer service philosophy is 'Do unto others as you would have them do to you'.

  • Qualifications: Masters of Accounting (MQU); Bachelor of Business Management (Management Development Institute of Singapore); Certificate of Registration
  • Languages: Fluent in Shanghainese, Mandarin and English

(Henry) Hong Qiu

Senior Portfolio Manager - Property Management

Henry began his career in real estate in 2012, having initially joined PIA as a sales consultant, joining the property management team in 2019.

Henry brings more than 8 years’ experience and knowledge of the Sydney residential property market to his role.

As a qualified Accountant and CPA, and being an avid property investor and landlord himself,

Henry has a well-rounded understanding of a client’s mindset when it comes to managing their property.

His skills in accountancy provide his clients with a unique benefit when it comes to managing assets, taxation queries and maximizing investment return.

 

  • Qualification: CPA (Australia and China), Real Estate Licence
  • Language: Native in Mandarin and Shanghainese & Fluent in English

Massimo Facci

Senior Portfolio Manager - Property Management

Massimo joined in PIA’s Leasing Team in 2017, prior to this, he already had 6-year experience as a self-investor, where he gained comprehensive knowledge of renovation, maintenance and property management.

On Leasing Agent position, Massimo achieved an outstanding rent return in the area of Granville, while learning the importance to treat every relationship with professional and fair approach.

Massimo is committed to advance his career in Real Estate and his customer service philosophy is to remain accessible to landlords and tenants for their daily advice.

 

  • Language skills: native proficiency in Italian; full professional proficiency in English
  • Qualifications: Diploma of Accounting. Real Estate Licence

Melvin (Shien Lee) Toh

Senior Portfolio Manager - Property Management

Melvin has spanned his career in real estate industry since 2015. He is always willing to put extra efforts to provide effective and quality customer service in time and professional manner. As an investor himself, Melvin has deep insight on Sydney property market. Honesty, integrity and dynamic represents his characteristic.

Qualifications:   Real Estate Licence

Languages:         Fluent in English

Lex ( Wentao) Ou

Senior Portfolio Manager - Property Management

Lex first set his footprint in real estate industry in 2017 as a Property Manager. Benefits from Supply Chain Management background, Lex laid solid foundation of time management and multi-tasking skills to coordinate both internal and external customers with proactive and stable personality, yet down-to-earth approach. Lex joined PIA this June and is confident and committed to continuously deliver quality customer services to PIA’s valuable landlords and tenants as Portfolio Manager.

 

Qualifications:   Real Estate Licence

Languages:         Fluent in English & Mandarin

(Reina) Jing He

Senior Portfolio Manager - Property Management

Having commenced in her work experience in property industry in 2019, Reina was swiftly promoted from Portfolio Officer to Portfolio Manager. Reina possesses strong communication skill and is passionate to develop her career in real estate. She aims to deliver remarkable result to both tenants and landlords. Reina puts customers’ needs in heart by “Looking after properties like my own, do my best to satisfy all clients”.

 

  • Qualifications: MBA; Master of Professional Accounting; Real Estate Licence
  • Languages: fluent in English and Mandarin

 

(Iris) Xue Zheng

Portfolio Manager - Property Management

I firstly joined PIA’s Leasing Team in 2020, gained work experience in screening tenants, negotiating rentals and effectively closing deals in a challenging rental market. I have swiftly converted to new position as Portfolio Manager with meticulous attitudes, well-organized multi-tasks skills and solid problem-solving capability cultivated from my 7-years of professional accounting career. Benefits from my accounting background, I am confident to deliver a professional and quality property management services to landlord assisting their goal to maximize their investment return through.

I treat both tenants and landlords with respect and understanding, striving to provide professional service and maintain a healthy and sustainable relationships with both, but also to solve issues in an efficient and effective manner, through my excellent communication and people skills.

Qualification:

  • Master of Professional Accounting (UNSW)
  • CPA Australia
  • Certificate of Registration

Nitesh (Niteshwar) Mathur

Portfolio Manager - Property Management

Nitesh Joined PIA in November 2020 and worked as Portfolio Officer in PIA's Property Management Department. During his recent tenure in PIA, he has worked on building good relationships with Landlords and tenants by managing vast property portfolio efficiently and effectively.

Nitesh brings his extensive experience in Property Management, Lease Management, Contract Management, Stakeholder Management (both external & internal), Asset Management and Procurement in various federal departments overseas, which helps him to apply all these skills and knowledge in his works as previous Portfolio Officer and now Portfolio Manager. With his extensive experience and excellent skills in property management, his is confident to provide best customer services to Owners and Tenants of PIA from lease management to repair and maintenance issues.

  • Proficiency in English and Heidi

(Alex) Chi Yin Chiu

Portfolio Manager - Property Management

I worked as leasing Officer in PIA's Property Management Department since October 2020 . I have 9 years working experience in Real estate industry, so I have extensive knowledge about rental market and has a good sales and leasing negotiation skill.

I bring my extensive experience in Property Management, Lease Management, Contract Management, Stakeholder Management (both external & internal), which helps me to apply all these skills and knowledge in my works as previous Portfolio Officer and now Portfolio Manager. With my extensive experience and excellent skills in property management, I am confident to provide best customer services to Owners and Tenants of PIA from lease management to repair and maintenance issues.

  • Proficiency in English and Mandarin

Jay (Jun jie) Hu

Portfolio Manager - Property Management

(Jay) Junjie Hu Joined PIA and started his property management career first as a Portfolio Officer in April 2021, attributed to his outstanding learning capability and can-do attitude and courage to take challenges, Jay was fast-tracked and promoted to an Acting Portfolio Manager and now a Portfolio Manager with PIA's Property Management Department. Jay possesses strong interpersonal communication skill and is passionate to develop his career in real estate. With a background in construction industry, and education qualification in Civil Engineering, Jay has strong ability of problem solving. Jay is hardworking and detail-oriented person, he also tends to build rapport relationships with both landlords and tenants, understand their needs and is always striving to respond quickly, proactively and effectively.

  • Qualifications: Bachelor degree of Civil Engineering (Honour); Advanced Diploma of Translation and Interpretation; Certificate of Registration
  • Language: Native in Mandarin and Shanghainese & Fluent in English

(Tom) Wenyao Fu

Senior Leasing Manager

After five-year work experience in PIA as a Property Manager, Tom turned his career to be a Leasing Manager in 2014. Tom expertly provides leasing services to local community along with excellent time management skill. 7-days weekly open inspection is the commitment that Tom promises to tenants and landlords and the secret to maintain his outstanding leasing performance.

 

Qualifications:   Real Estate Licence – Sales or Leasing & Stata Management

Languages:         Fluent in English & Mandarin

(Kelvin) Qiang Li

Senior Leasing Manager

Prior to join PIA, Kelvin had 5-year work experience in hospitality industry, where he learnt and acquired tremendous customer service and communication skills. Kelvin changed his career path and became PIA’s Leasing Manager in 2015. Since then, Kelvin has steadily built his credit with profound knowledge of Sydney residential rental market and proven track record as a leasing manager and progressed well into a Senior Leasing Manager role lately. Kelvin is always motivated by connecting his initiatives to customer needs.

 

Qualifications:   Real Estate Licence

Languages:         Fluent in English & Mandarin

(Masy) Siying Ma

Property Sales Manager

Masy joined PIA as a sales consultant in 2016 and started to be a leasing manager from 2017. Before that she was a senior project manager in the IT industry for 9 years, with solid customer communication and problem solving skills. With passion for the Australian residential property market, also as a property investor herself, Masy always put in her feet to both landlord and tenant’s shoes to understand each parties requirement and achieve win-win situation to all of the stakeholders. As a result, she was promoted to senior leasing manager and leasing team leader.

 

 Qualification: Bachelor of Computational Mathematics; Real Estate License

 Language: Native in Mandarin and Shanghainese & Fluent in English

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